.crm-chat__messages{display:flex;flex-direction:column;gap:6px;max-height:420px;overflow-y:auto}[dir] .crm-chat__messages{padding:14px;border-radius:14px;background:rgba(34,41,47,.025);border:1px solid rgba(34,41,47,.05)}.crm-chat__messages.full-height{height:calc(100vh - 200px)!important;max-height:none}.crm-chat__row{display:flex}.crm-chat__row.is-in{justify-content:flex-start}.crm-chat__row.is-out{justify-content:flex-end}.crm-chat__bubble{max-width:72%}[dir] .crm-chat__bubble{padding:9px 13px 6px;border-radius:14px;box-shadow:0 1px 3px rgba(34,41,47,.07)}[dir] .is-in .crm-chat__bubble{background:#fff;border:1px solid rgba(34,41,47,.07)}[dir=ltr] .is-in .crm-chat__bubble{border-bottom-left-radius:4px}[dir=rtl] .is-in .crm-chat__bubble{border-bottom-right-radius:4px}.is-out .crm-chat__bubble{color:#fff}[dir=ltr] .is-out .crm-chat__bubble{background:linear-gradient(135deg,#7367f0,#8a7ff5);border-bottom-right-radius:4px}[dir=rtl] .is-out .crm-chat__bubble{background:linear-gradient(-135deg,#7367f0,#8a7ff5);border-bottom-left-radius:4px}.crm-chat__text{font-size:13px;line-height:1.45;white-space:pre-wrap;word-break:break-word}[dir] .crm-chat__text{margin:0}.crm-chat__time{display:block;font-size:9.5px;opacity:.6}[dir] .crm-chat__time{margin-top:3px}[dir=ltr] .crm-chat__time{text-align:right}[dir=rtl] .crm-chat__time{text-align:left}.crm-chat__composer{display:flex;align-items:flex-end;gap:8px}[dir] .crm-chat__composer{margin-top:12px}.crm-chat__input{resize:none}[dir] .crm-chat__input{border-radius:12px!important}.crm-chat__send{width:42px;height:42px;display:inline-flex;align-items:center;justify-content:center;flex-shrink:0;font-size:15px}[dir] .crm-chat__send{padding:0!important;border-radius:12px!important}.crm-chat__quick{display:flex;align-items:center;flex-wrap:wrap;gap:8px}[dir] .crm-chat__quick{margin-top:10px}.crm-chat__quick-label{font-size:10.5px;font-weight:800;text-transform:uppercase;letter-spacing:.4px;opacity:.55}.crm-chat__chip{font-size:11.5px!important;font-weight:600}.crm-chat__empty{opacity:.75}[dir] .crm-chat__empty{text-align:center;padding:36px 0 28px}.crm-chat__empty p{font-size:13px;font-weight:600}[dir] .crm-chat__empty p{margin:10px 0 0}.crm-chat__empty-icon{width:62px;height:62px;display:flex;align-items:center;justify-content:center;font-size:24px;color:#7367f0}[dir] .crm-chat__empty-icon{margin:0 auto;border-radius:50%;background:rgba(115,103,240,.1)}[dir] .dark-layout .crm-chat__messages{background:hsla(0,0%,100%,.035);border-color:hsla(0,0%,100%,.07)}.dark-layout .crm-chat .crm-chat__row.is-in .crm-chat__bubble{color:#d0d2d6}[dir] .dark-layout .crm-chat .crm-chat__row.is-in .crm-chat__bubble{background:#283046;border-color:hsla(0,0%,100%,.09);box-shadow:0 1px 3px rgba(0,0,0,.3)}[dir] .dark-layout .crm-chat .crm-chat__row.is-out .crm-chat__bubble{box-shadow:0 1px 4px rgba(0,0,0,.35)}.dark-layout .crm-chat .crm-chat__quick-label,.dark-layout .crm-chat .crm-chat__time{opacity:.7}[dir] .dark-layout .crm-chat .crm-chat__empty-icon{background:rgba(115,103,240,.18)}.crm-chat--wa .crm-chat__row.is-out .crm-chat__bubble{color:#fff}[dir=ltr] .crm-chat--wa .crm-chat__row.is-out .crm-chat__bubble{background:linear-gradient(135deg,#128c7e,#1fae8e)}[dir=rtl] .crm-chat--wa .crm-chat__row.is-out .crm-chat__bubble{background:linear-gradient(-135deg,#128c7e,#1fae8e)}.crm-chat--wa .crm-chat__send--wide{width:auto;font-size:12.5px;font-weight:700;white-space:nowrap}[dir] .crm-chat--wa .crm-chat__send--wide{padding:0 16px!important}.crm-chat--wa .crm-chat__policy{align-self:center;font-size:17px;color:#ea5455;flex-shrink:0}.crm-chat--wa .crm-chat__empty-icon--wa{color:#25d366;font-size:28px}[dir] .crm-chat--wa .crm-chat__empty-icon--wa{background:rgba(37,211,102,.12)}.template-grid{display:grid;grid-template-columns:1fr;grid-gap:12px;align-items:stretch}@media(min-width:576px){.template-grid{grid-template-columns:repeat(2,1fr)}}@media(min-width:992px){.template-grid{grid-template-columns:repeat(3,1fr)}}.template-card{display:flex;flex-direction:column;height:100%;transition:box-shadow .15s ease,transform .1s ease,border-color .15s ease}[dir] .template-card{border:1px solid rgba(34,41,47,.09);border-radius:12px;padding:14px;cursor:pointer}[dir] .template-card:hover{box-shadow:0 6px 18px rgba(0,0,0,.08);border-color:rgba(37,211,102,.5);transform:translateY(-1px)}.template-body{font-size:.9rem;line-height:1.3rem;white-space:pre-wrap}.template-actions{display:flex;justify-content:flex-end}[dir] .template-actions{margin-top:auto;padding-top:10px}[dir] .dark-layout .template-card{border-color:hsla(0,0%,100%,.09)}[dir] .dark-layout .crm-chat--wa .crm-chat__empty-icon--wa{background:rgba(37,211,102,.18)}